Guide
Support
Where to ask for help and what to include to get a quick answer.
Support is reserved for customers who bought the resource. You can reach us from the Contact page on bioslab.dev.
What to include
A complete request gets a faster answer. Include:
- the resource name and version;
- the order number (Tebex or bioslab.dev);
- your framework and its version (ESX, QBCore, Qbox, standalone);
- the server artifacts version;
- the full error message from the server console (F8 for the client), pasted as text rather than a photo;
- what you have already tried.
Before writing
Check the Common issues section of the resource page: the most frequent errors are already described with their fix.